How to add a Microsoft 365 email account to Microsoft Outlook Desktop for Windows

Created by Support Agent, Modified on Fri, 6 Jun at 2:14 AM by Support Agent

TABLE OF CONTENTS


Follow these simple steps to add your Microsoft 365 email account to the Outlook app on your Windows PC:


Step 1: Open Microsoft Outlook

  • Launch the Microsoft Outlook desktop application on your Windows computer.


Step 2: Open Account Settings

  • If this is your first time opening Outlook, you’ll be prompted to add an account automatically — skip to Step 3.
  • Otherwise, click File in the top-left corner.
  • Select Add Account.


Step 3: Enter Your Email Address

  • In the pop-up window, type your full Microsoft 365 email address (e.g., yourname@yourcompany.com).
  • Click Connect.


Step 4: Enter Your Password

  • When prompted, enter your Microsoft 365 account password.
  • Click Sign In or Next.


Step 5: Complete Multi-Factor Authentication (if enabled)

  • If your organization uses Multi-Factor Authentication (MFA), follow the prompts to verify your identity (e.g., approve notification on your phone, enter a code).


Step 6: Finish Setup

  • Once your account is verified, Outlook will configure your mailbox automatically.
  • Click Done when the setup is complete.


Step 7: Start Using Your Email

  • Outlook will begin syncing your emails, calendar, and contacts.
  • You can now send and receive emails using your Microsoft 365 account.


Tips:

  • If you experience issues with automatic setup, try selecting Advanced options and check Let me set up my account manually to enter server details manually.
  • Make sure your computer is connected to the internet during setup.
  • For best results, keep your Microsoft Outlook app updated with the latest version.


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